Q: How do I set up an online Account?
A: Give us a call. We will assist you directly.
Q : Is there a minimum rental term?
A: The minimum rental term is one month after which rent will continue to be due monthly (on your original start date). Your rental with us can be long or short – depending on your needs. When you are ready to move out, give us a 15 day written notice and there will be no additional charges within that prepaid month.
Q : What are your payment options?
A: We accept MasterCard & Visa or Debit Cards.
Q : Can I pay for storage by automatic debit or online payments?
A: You can pay for storage by automatic debit from your bank debit card or credit card account. Our facility offers online payments.
Q : Are online payments safe?
A: . All personal and payment information submitted to our secure online server is encrypted so that none of this information can be seen or intercepted by a third party.
Q : What if I am late making my payment?
A: Your monthly rent is due on the same day each month (the day of the 1st rental). We provide a five day grace period before charging a late fee.
Q : Do I need insurance?
A. Yes. Insuring RV or boat is necessary. Just as your home is susceptible to acts of nature, so too is your storage space.
Q : Will there be any RV or boat amenities at the facility?
A: Yes.
• Boat Ramp
• Outlets for your trickle charger are available in the covered parking.
• An air compressor is available 24×7.
• On-site dumpster
• Dump-site with water rinse off
• Kiosk for 24 hour access
• LED lighting
• Covered spaces
• Six foot no climb wire fencing
• Asphalt pavement, no additional dust and dirt on RV’s
• Mobile RV repair service
• Drainage installed so no flooding
Q : I would like to keep my batteries charged while my vehicle is being stored, will there be access to electricity?
A: Yes, if you lease a covered parking space there will be access to a circuit for trickle charging. Not available in an open parking areas.
Q : What if my storage needs change?
A: A new contract will be written. Existing customers will get 1st priority.
Q : Can I work on my vehicle while it is stored?
A: No, only mobile, licensed, insured, and qualified repairmen can perform work within the facility.
Q : Can I self-store a commercial vehicle or work truck at the facility?
A: No.
Q : What are the hours of operation?
A: 24/7 365 days a year
Q : What kind of security do you have?
A: There is superior, LED lighting and 24hr video surveillance provided. Six foot no climb wire and personnel key pad entry gate.
Q : How can I report any maintenance issues such as a light is out, or a gate not opening?
A: There is an email and phone number on the Contact page on our website.
Q : Do you offer an e-bill or payment reminder service?
A: Yes, just put your email address on your account online.
Q : How do I set up automatic payments (Auto Pay) for my account
A: Follow the instructions on the payment options in your account on the Web-Site.
Q : What should I do if I’m having difficulties signing into the website?
A: Call or email us please.
Q : Can I print an invoice or receipt online?
A: Yes, absolutely
Q : How do I update my information listed on My Account?
A: Log into your account and click on edit my account.
Q : Do you use standard forms?
A: Yes, we are members of The Mississippi Storage Association and use their forms.